Hello Acorn clients,
we're Poplar Homes!
Poplar Homes is a professional, tech-enabled, property management service. Founded in 2014, and with local teams like Acorn's, Poplar manages over 14,000 homes across 20 major cities in the US.
"We've always been passionate about providing unparalleled customer care and the highest standards of service. Teaming up with Poplar Homes made sense. Together, we're merging local expertise and best-in-class technology to deliver a more seamless rental experience."
-Jim Straub, formerly Acorn Property Management Owner
What's this transition all about?
Acorn is joining Poplar through the sale of its property management business. The Acorn staff will remain as your property managers with expanded support and national resources from Poplar's 24/7 team and platform.
While Poplar is the new owner of the business, all Acorn clients will continue to receive the same level of services as they've always had.
- Acorn is joining Poplar through the sale of its property management business
- There are no changes in the terms of your property management agreement at this time
- Get access to a robust Owner Dashboard for easy access to all pertinent documents and reports
- Enjoy peace of mind with 24/7 maintenance support for all maintenance calls and vendor dispatches
Say 'hello' to the new faces of Poplar
Founded in 2014, and with local teams across the country, Poplar manages over 14,000 homes across 20 major cities in the US.
How to contact Poplar
Call us
Need an answer right away? Get in touch with your local property managers from Acorn.
971-352-6760 / 541-683-6166
Email us
Send an email directly to the Poplar team and someone will get back to you as soon as possible.
Contact info
Find the phone number and email for Poplar's leasing, maintenance, and support teams.
Get to know the Poplar platform
On November 21 2022, Acorn Property Management customers will receive instructions on setting up your Poplar Homes login. You will use this to access your own dashboard.
New owner dashboard
On Poplar's dashboard, you can monitor your property's performance during leasing, maintenance, and ongoing rent collection.
Besides setting your password, there's no action required from you to continue receiving rent payouts to the same account you had connected previously!
Improved leasing
Acorn clients with upcoming vacancies will benefit from Poplar's upgraded leasing experience, featuring premium listing placements on sites like Zillow and a secure self-tour lockbox system for showings.
All listing performance is tracked on the dashboard.
24/7 maintenance
Acorn clients will get continuous access to a 24/7 maintenance support team that handles incoming resident maintenance requests in a timely manner. Poplar will dispatch preferred vendors (including existing vendors) and provide updates through the Owner Dashboard.
Learn how you'll start working with Poplar
New benefits under Poplar Homes
National Tools
for Local Owners
Property management that meets you where you are. We bring national tools and operating power to local investors so that you can grow your portfolio in new markets across 15 states easily from a single platform and location.
$15,000 Eviction
Coverage
Following the signing of a Poplar Management agreement, if we have to evict a tenant that met our quality standards, we'll pay for all legal fees up to $15,000 and use our local attorney to process the eviction.
Guaranteed Rent
Payouts
For any residents that Poplar places and who meet our standard qualifications, we will guarantee rent payouts to you every month. It's all part of our commitment to creating a painless and zero-fuss experience for homeowners like you.
"Anytime I need support, the Poplar team is responsive. They are both professional and proactive in their approach. Even though most of their services are online, I can call and get in touch with someone if I need to." Barbara Wincott, current Poplar Homes client
"My experience with Poplar has been excellent! I find their platform to be user-friendly and full of valuable information. The customer service is wonderful and I can always get in touch with the local team if need be." Jon Chen, current Poplar Homes client
Still have unanswered questions?
We understand change can be a lot. That's why we're making it easy to get in touch with the Poplar Homes team directly, so that you can give feedback, ask questions, or raise concerns.
We expect to make this transition as smooth as possible, and encourage you to contact our team anytime!
Fill out the form, or email us directly at acorn@poplarhomes.com
Get in touch
Copyright Poplar Homes 2022. All rights reserved.
10725 SW Barbur Blvd #370, Portland, OR 97219